Privacy Policy

1. Introduction

Eunoia Counselling ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, title.
• Contact Data: Email address, telephone number.
• Health Data: As a therapy service, we may process sensitive personal data (special category data) related to your health and wellbeing, but only with your explicit consent and for the purpose of providing therapy.

3. How We Use Your Information

We use your data to:

• Provide therapeutic services and communicate with you regarding appointments.
• Note: We do not collect personal data through this website. All communication is initiated by you via your own secure email provider.
• Comply with legal and professional obligations.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Client confidentiality is of utmost importance.

5. Your Legal Rights

Under the UK GDPR, you have rights including:

• The right to access your personal data.
• The right to correction of your personal data.
• The right to erasure ("right to be forgotten").
• The right to object to processing.

6. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:
Email: hello@pvtherapy.com